Privacy Policy

Introduction

Swiss Cuisine Delights ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at swisscuisinedelights.com (the "Website") or interact with our services.

By using our Website, you agree to the collection and use of information in accordance with this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

This policy was last updated on May 15, 2024.

Data We Collect

We collect several types of information for various purposes to provide and improve our service to you:

Personal Data

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

Usage Data

We may also collect information on how the Website is accessed and used ("Usage Data"). This Usage Data may include:

• Your computer's Internet Protocol address (e.g., IP address)
• Browser type and version
• The pages of our Website that you visit
• The time and date of your visit
• The time spent on those pages
• Unique device identifiers and other diagnostic data

How We Use Your Data

Swiss Cuisine Delights uses the collected data for various purposes:

• To provide and maintain our Website
• To notify you about changes to our Website or services
• To allow you to participate in interactive features of our Website when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Website and services
• To monitor the usage of our Website
• To detect, prevent, and address technical issues
• To send you newsletters, promotional materials, and other information that may be of interest to you (you may opt-out at any time)

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: You have given us consent to process your personal data for specific purposes.
• Performance of a Contract: Processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms.
• Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject.

Cookie Policy

Cookies are small files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

• Essential Cookies: These are necessary for the Website to function properly and cannot be turned off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Website and improve our services. These third parties include:

• Google Analytics
• Facebook Pixel

Data Sharing and Disclosure

We may share your personal data with the following third parties:

Service Providers

We may employ third-party companies and individuals to facilitate our Website, provide the service on our behalf, perform service-related services, or assist us in analyzing how our Website is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We use third-party Service Providers to monitor and analyze the use of our Website:

• Google Analytics: A web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Your Data Protection Rights

Under certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

The security of your personal data is important to us. We strive to use commercially acceptable means to protect your personal data, but we cannot guarantee its absolute security. Transmission of information via the internet is not completely secure, and any transmission is at your own risk.

We have implemented appropriate technical and organizational measures to protect your personal data, including:

• Secure Socket Layer (SSL) encryption for all data transmissions
• Access controls and authentication procedures
• Regular security assessments and testing

Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Website, or when we are legally obligated to retain this data for longer periods.

Children's Privacy

Our Website is not intended for use by children under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data, including personal data, to Switzerland and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +41 002 583 0495
• By mail: Fehrring 924, 7603 Waldenburg, Switzerland

If you have a complaint or concern about how we are processing your personal data, we hope that you will contact us in the first instance so that we can try to resolve the issue. However, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or the relevant data protection authority in your country of residence.